ComSTAR Care℠
ComSTAR Care ℠
A Comprehensive program for systems outside of the 2 year warranty.
A Comprehensive program for systems outside of the 2 year warranty.
Porta Phone is the Sole Source repair center for ComSTAR wireless. No other company including two-way repair shop or sporting goods dealer is authorized to service ComSTAR systems.
We are not responsible for damages due to any work performed by any vendor claiming to be a service arm of the Porta Phone Company.
Porta Phone is the Sole Source repair center for ComSTAR wireless. No other company including two-way repair shop or sporting goods dealer is authorized to service ComSTAR systems.
We are not responsible for damages due to any work performed by any vendor claiming to be a service arm of the Porta Phone Company.
ComSTAR CARE ℠ will bring your Wireless back up to “Factory New” condition.
During the upcoming football season if any component fails, due to manufacturer error, Porta Phone will swap out a replacement part just as if the system was under original warranty. Subsequent damage or malfunctioning due to misuse will be charged as normal.
Here’s the Game Plan:
- Call Porta Phone first and request a price quote. 1 (800) 233-1113.
- Cost is based on the # of headsets / coaches on your system.
- Porta Phone will email a prepaid Fedex Ground shipping label to get the ball rolling.
- Available anytime in the Off-season, even as soon as November.
- During the season additional express shipping charges may be required.
Complete form & include it with your equipment!
Includes:
- A prepaid Fedex Ground label for system return to our factory through May.
- Retuning digital frequency on base station and all headsets & transceivers.
- Replace any components necessary.
- Replace of any worn padding.
- Replace all system batteries and spare batteries.
- Check frequency response of all microphones.
- Check and rework soldering of connectors.
- Check and rework all connectors.
- Test battery charger and AC Plug, replace as needed.
- FREE ground shipping back to your school.**
** If possible, simply send your system in its carrying case.
Secure the handle with a zip tie, and affix Fedex label to case.
Fedex & UPS preferred to:
(US Mail arrives late in the day, and is not preferable for repairs.)
Porta Phone Co.
145 Dean Knauss Drive
Narragansett, RI. 02882 USA
ORDERING
Orders usually ship within 1-3 business days. Ground shipping may arrive in 1 day (East Coast) to 5 days (West Coast).
Need it overnight? Call us!
